SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Pivom (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://pivom.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Hello! I would love to share my experience with Owleys!!! I purchased a 2017 Land Rover a few days before purchasing the Car Seat Protector and the Seat Back Protector Set Hexy One. I searched online for brown seat protectors in hope of finding something to put under a car seat to help not dent the leather. I wasn’t even looking for or expecting to find the back seat protector, but am so glad that I did! I have a 3 year old that just loves to kick the backs of our seats, so it being a new-to-me vehicle, I definitely wanted that feature! The product quality is excellent! I was extremely impressed with how well the brown matched my interior leather! So much so, that when I went to show other parents my “new” vehicle, I’m not kidding when I say, their first question always was, “Did that back seat thing come with it?!” I also had one ask me if I special ordered it at the dealership before I got the car. NOPE! Owleys for the win!!! ALL of them were so surprised that I had actually ordered them online and wanted the back seat protectors for their vehicles because they seriously are that nice! I definitely give Owleys a 10/10. I am super pleased with my purchase!!!
Great product! I was pleasantly surprised at how well it works No more worrying about dents or scratches on my seats when carrying heavy luggage around.
worthwhile
I have a two-piece set and it has been an invaluable addition to my car! It's durable and waterproof, great for those rainy day school runs or accidental juice spills. It's also a breeze to install and remove for washing. An excellent product, and I'm thrilled with the purchase! Highly recommended!
ok
I appreciate the protection these protective mats offer.They are good at guarding against the wear and tear,and those inevitable crumbs and spills.However, it can be somewhat slippery.I wish it had a little more grip. But overall, it's a useful product
Love it!! perfect look and fit!
The 'Hexy' Car Seat Protectors from Owleys are an absolute lifesaver for parents like me! With kids constantly hopping in and out of the car, spills and messes are unavoidable... These protectors fit perfectly and covers my back seats, shielding them from spills, crumbs, and dirt. The stylish hexagon pattern even adds a nice touch to my car's interior. Best of all, it's so easy to clean. I'd highly recommend it to any parents out there 😍
I'm impressed with how well the anti-slip coating works. No sliding around during trips!
This protector mat has been incredibly helpful in saving my car seats from spills and stains! What's even better is that it has made car rides much more comfortable for my son by preventing his car seat from slipping and sliding around. I would highly recommend this product to anyone who wants to protect their seats, especially those who have young children!
Have only had these for a week or so but they see to be a great product. They look nice, seem very durable, and were easy to install. Time will tell, but I think they will hold up nicely over time and keep the seats of the car well protected.
I LOVE IT! DURABLE AND MATCHES MY VEHICLE. WOULD RECOMMEND IT IF YOU'RE LOOKING FOR SOMETHING THAT LOOKS GREAT WITH LEATHER INTERIOR.
The eco-leather material feels premium yet durable, providing a solid protective barrier against pets' fur and messes. Very happy with this purchase!
This seat protector has been a lifesaver for my car's upholstery. The anti-slip rubber bottom is particularly impressive, it keeps everything in place even on the bumpiest rides.
These fit perfectly, don’t leave stains on the seats and look great. Good quality too.
I just received this protector and it looks very good. However, I have doubts about the leather material on the top. I'm afraid that scratches will be visible on it after a while. So far however everything looks solid and I also like the non-slip bottom. Anyway, I'm satisfied with my purchase and the fact that I bought the mat at a discount because the price is quite high. I will update the review if my doubts are confirmed.
easy to install, looks nice and durable. thank you:)
I recently purchased two of these seat protectors and they're working just great to keep my seats protected!! Both were very easy to install and fit perfectly in my car. I love that the material is waterproof, which gives me peace of mind as my kids often spill drinks in the car. Love it!! Great brand and I'll definitely buy more
This mat is just what I needed for protecting my car seats from heavy luggage.
I use my Owleys seat protector for 2 months now. Not only is it functional and practical, but it looks great too! The stylish design really adds to the overall look of my car. It's easy to install and fits perfectly on my car seat. Def would highly recommend this product to anyone looking for a car seat protector! Thank you!
Easy to install seems to be very sturdy. Will also protect the back of my seat from my grandson’s feet as he likes to bang them on the seat. Have not had any spills yet so I cannot attest to that. I think it will do fine in the long run.
I have been wanting leather car seat covers for a while now since it’s easier to keep clean and wipe the dog hair off, these covers are beautiful designed and fit perfectly! I actually ordered 2 for my front seats and they look great, give my car that leather feel without the high price tag of other brands!
As a pet owner, I appreciate the protective barrier it provides against dirt and fur.
i love my owley car seat protector and kick mat. They were easy to install and have been helpful in our new car with a toddler. I also love the look of the black and brown mats, they match great and look so good that I don’t mind them being there. With others I looked at, I kept hesitating to purchase because I didn’t like the look of them. Definitely would recommend these owley products!
I did not want something super thick and bulky covering my seat, and this product is exactly what i was looking for. It is very easy to install. I have leather interior car seats, so I wanted something to protect the seats from a baby car seat. Seems like it will do the job well!
Stronger, sturdier, and more durable than I expected. It also matches the interior of our car perfectly. Very easy to install - it just buckle clips around the headrest and the rest lays and stays in place after that. Prevents any permanent indentations being created to the actual car’s seat. Happy with my purchase!
Love these!! Excellent quality and look 😍😍😍
No fuss installation in less than a minute - perfect for busy parents like me.
I purchased one and liked it so well that I purchased a second one. I currently watch two grandchildren so have two carseats. They are very well made and were easy to install. They will protect the seat in the car and be easy to wipe down if dirty. I would recommend this product.
Love this car seat protector! It's saved my seats from all sorts of messes. 👍
I recently installed the two products I purchased from you. I have attached photos of the installation. The products look very good in my car and should protect my seats from the car seat. Thank you for making such high-quality products and for shipping the items to me so quickly. I look forward to many years of use.
I've had this mat for a couple of weeks now and I'm loving it! It's easy to install and does excellent job protecting my seats from dirt and scuffs caused by baby car seats.
I was concerned that I would have to remove this seat protector every time someone got in my car, but thus far, folks have not complained of discomfort. Additionally, when I order food and place it on the protector, a wipe with a damp cloth seems to do the trick
I received this a month ago but only now have time to write a review. and I'd give 10 out of 10! I ordered four of these because I often travel with my family. these protectors perfectly cover the seat, don't slip,and are easy to clean with ordinary wet wipes. definitely worth the price! highly recommend these to anyone who often drives with kids and wants to have a stylish and actually working seat protection
Waited for my order for a week and a half, but the seat cover itself is really good.
Beautiful and durable seat protection! The color is just perfect for a brown interior. Very satisfied. Thank you!
Excellent 😊
thank you we absolutely love our new car seat protectors they are pretty and perfectly made will definitely order from you again
recommend
Very nice material, sturdy! Very easy to install. I wish the sides were a little wider on the bottom part, my toddler like to get in her car seat by herself lol so I get sneaker prints on the seat. This is definitely one of those “you get what you pay for”, price matches the craftsmanship and material!
We ordered two Car Seat Protector Mats - Hexy One to keep the leather seats on our new car protected from car seats and our busy sons! They match the trim well, were easy to install and are doing a great job keeping our car clean. I would purchase other products from Owley’s in the future.
Great seat mats of excellent quality.Fit our minivan just perfectly:) We really love the design as they look really nice in our brown cabin. You can't compare these to cheap amazon seat covers! Also thank you for fast shipment!
Thank you so much! Can't say it enough, I'm very happy with the product!
Just received my seat cover protectors and I am very satisfied with the items. Fit great on my 2022 Toyota Highlander. Great quality and nice packaging. I highly recommended their products.
Fits perfectly on my seat and doesn't move an inch while driving! Superb quality 👏
Great colors and quality. It came a little wrinkled, but after a few days of use everything is fine. Shipping took 5 days.
The protector fits perfectly on the Hyundai Creta car. The fabric is excellent, the lines are even, the threads do not stick out. We are happy with the purchase.
the protector fits our car very well, don’t move or roll down the seat when driving. my child seat is firmly attached so everything looks safe
Absolutely love how it keeps everything clean especially with kids in the backseat
this eco-leather material feels premium yet sturdy enough to withstand daily use 🌱💪
I saw it in a Facebook ad and ordered one first, but after a week of use ordered a second one for a complete set in my back seat. These car protectors are of BEAUTIFUL brown color and of great quality! Amazing fit for brown / beige / white car interiors. Love them and recommend buying!
The fastening hooks are durable and secure. Installation was a breeze!
Seat protectors are great! They don’t slip anywhere on the seats, the material is dense and elastic. We love it. Got our package in 2 days. The packaging itself is very cute, nice for a gift. Everything as advertised!
I bought this car seat mat to protect my car seat from the dents that the child seat leaves. Didn’t know what to do with them, I put blankets on my seats, but it didn't work ... This car seat protector does its job perfectly! Plus it has a non-slip layer on the bottom and doesn't slide during the ride. I am very satisfied with the purchase. Thank you Owleys
fit seats of the 2019 Nissan X-trail III well. simple and quick installation, easy to clean (my daughter has already managed to stain them with felt-tip pens, but we washed everything without any problems)
Nice car protector mats, perfect fit for Chevrolet Tahoe seats. The leather is pleasant to touch, the threads don't stick out, and the inner coating is anti-slippery. worth the money
Car seat mats of wonderful quality. Soft and well-stitched. Have convenient metal fasteners. Dirt may accumulate between the seams, but we'll see over time. We use them for two weeks now and so far they are very easy to clean.
Great quality and looks beautiful in the car! Actual premium accessories are worth the price.
Very soft and pleasant to the touch material, fast delivery in just 4 days. Thanks
no more dents or scuffs on my upholstery, thanks to this amazing product.
Got two for my honda seats and was pleasantly surprised. The quality of these seat protectors is excellent, and the installation took maybe five minutes overall. Planning to get more for the front seats as well.
we have ford edge, everything fit perfectly. would probably like a wider coverage, but this is also fine. thank you
satisfied
Installation took less than a minute which is perfect for me as I'm always in rush. The metal hooks are sturdy too, ensuring the mat stays secure during drives.